Trusted by primary care clinics, specialty practices, and multi-provider groups
Your Patients Shouldn't Have to Wait on Hold to Get Well
AI-powered reception that answers patient calls 24/7, handles scheduling, manages intake, sends reminders, and triages urgent requests — while your clinical team focuses on care.
The Problem
When Your Phone Goes to Voicemail, Patients Go to Another Clinic
Clinical Staff Pulled Into Phone Duty
Your MAs and nurses shouldn't be answering scheduling calls — they should be rooming patients and assisting providers. But when the front desk is overwhelmed, clinical staff gets pulled.
Patient Needs Don't Follow Office Hours
Parents with feverish children at 10pm, patients needing to reschedule at 6am. Your phones are only staffed 8–5.
Appointment Slot Waste
Between no-shows, cancellations, and gaps, the average clinic operates at 70–85% capacity. Every empty slot is lost revenue and a patient not seen.
New Patient Intake Friction
15-minute intake calls tie up your front desk and create bottlenecks for everyone waiting.
The Solution
AI Reception Designed for Clinical Workflows
Intelligent Scheduling
Books the right appointment type automatically
Distinguishes between annual physicals, sick visits, follow-ups, specialist referrals, and procedures. Schedules based on visit type, provider, and room requirements.
Pre-Visit Intake & Forms
Collect patient information before they arrive
Gathers demographics, insurance, reason for visit. Sends digital forms via text. Reduces front desk processing from 15 minutes to under 2 per patient.
Automated Reminders
Reduce no-shows by up to 60%
Multi-touch confirmation sequences. Cancelled slots trigger waitlist notifications automatically.
Triage & Escalation
Urgent concerns get appropriate routing
Identifies potential urgent symptoms and follows your protocols — route to nurse line, text on-call provider, or schedule same-day urgent visit.
ROI
Healthier Patients. Healthier Practice Finances.
$200–$500
Average revenue per clinic visit
15–30%
No-show rate without automated reminders
$50K–$75K
Cost of a medical receptionist per year
90%+
Capacity utilization with AI-driven scheduling
If your clinic's no-show rate drops from 20% to 8% with automated reminders, that's 2–3 additional patients per day at $300 each — $150,000–$225,000/year in recovered revenue.
Calculate Your ROIUse Cases
How Clinics Use Wellgrow Every Day
Flu Season Surge
January, 100+ calls per day. AI triages each — scheduling sick visits, providing home care guidance, escalating high-risk patients to nurse line.
After-Hours Scheduling
Patient needs to reschedule at 8pm. Instead of no-show, AI reschedules to Friday. Cancelled slot filled from waitlist by 9pm.
New Patient Onboarding
New patient call handled in under 6 minutes. AI collects demographics, insurance, reason for visit, texts digital forms. Patient arrives with everything in your system.
Multi-Location Coordination
Patient prefers satellite location. AI checks availability across both sites and books at preferred location.
Frequently Asked Questions
Is the AI appropriate for healthcare?+
Yes. Professional, empathetic tone for patient interactions. It handles scheduling and information — not clinical decisions. Urgent situations escalate to clinical staff.
Can it handle insurance verification?+
The AI collects carrier, member ID, and group number. This passes to your billing team for verification.
Does it integrate with our EHR/EMR?+
Wellgrow integrates with scheduling and CRM systems. For EHR-specific integrations (Epic, Cerner, Athenahealth), we work with your IT team during onboarding.
Featured In
Enterprise-Grade Security
Better Patient Access. Less Admin Burden.
Your AI receptionist ensures every patient reaches your clinic — not your voicemail.
No commitment required • Response within 24 hours • Free pilot available